I'm unable to find my tickets!
You may have your ticket confirmation email resent to you by visiting the following link: https://www.microspec.com/tix123/Resend.cfm.
How much does a ticket cost?
Find all your admissions answers by clicking here.
How do I purchase tickets?
Purchase your tickets online to save $2.00 and avoid the line-ups. You can also buy your tickets at one of the box offices setup outside the show entrance. Ticket prices at the show are: $14.00 for adults and children 12 and under are free of charge.
Am I able to return another day if I want to purchase something I saw at the show?
We will be pleased to hear that you found value in the show and want to return a second day. If this is the case, please see the show manager in the show office at the event. We will be happy to accommodate you.
Is food available at the venue?
Yes, there are many food vendors on-site offering full meal service including hot and cold meals and snacks. Click here for a list of available concessions.
Are there ATMS on site?
Yes, there is an ATM machine located on the first floor of the Duke Energy Convention Center in the Elm Street lobby.
Is the venue wheelchair accessible?
Yes, the facility* is fully wheelchair accessible. *Some limited access in the Garden Showcase features.
Are wheelchairs available at the show?
The Duke Energy Convention Center has a limited number of complimentary wheelchairs available at First Aid when a Photo ID is presented. No motorized wheelchairs or scooters are available. Click here for a map of the facility.
How can I find a particular exhibitor at the show?
Please check our Exhibitor List for a list by category and booth number. Also, at the show you will receive a free show guide, which contains exhibitor listings sorted by name and by product category. If you still can't find a particular exhibitor, please visit the information booth, located on the show floor for more information.
Is reserved seating available to see the celebrities at the show?
No, the seating for celebrity performances is included in the price of your admission ticket and is available on a first-come first served basis.
How long should I plan to stay at the show?
Generally, the show will take between a minimum of 3 to 4 hours to see, depending on your itinerary at the show. Plan to spend ample time with our many and varied exhibitors - they are a valuable resource for your home improvement and gardening questions.
Can I bring my pet to the show?
Unfortunately, no pets are allowed at the show, unless they are part of a paid exhibitor's display, or a service animal.